A few months ago I ran an accessibility audit on a UK government website. Not a quick scan but a proper audit. Screen reader testing, keyboard-only navigation, colour contrast checks, reading level. What the audit surfaces is not always catastrophic. But it is always honest: journeys built perfectly for the assumed user that break, quietly…
Why Most Businesses Get Innovation Wrong (And What It Actually Means)!
And I think that misunderstanding is quietly killing a lot of businesses. I see it everywhere. A founder comes up with something they have never seen before and calls it ‘innovation’. A business launches a new product and includes the word “innovative” in its press release. A team run a brainstorming session and leave feeling…