The most valuable thing I ever learned as a designer had nothing to do with design. When I put together my case for the UK Global Talent visa, I sat down expecting to talk about my craft. The tools I had mastered. The interfaces I had shipped. The years of learning how to make things…
Design Practice
The craft — UX, interaction design, design thinking applied to real problems. Lessons from government, startups, and everything in between.
Accessibility is not a feature. It is the product.
A few months ago I ran an accessibility audit on a UK government website. Not a quick scan but a proper audit. Screen reader testing, keyboard-only navigation, colour contrast checks, reading level. What the audit surfaces is not always catastrophic. But it is always honest: journeys built perfectly for the assumed user that break, quietly…